Your Pet Is Our Priority
At Carolina Veterinary Specialists in Charlotte, we're truly passionate about animals. With years of experience, we're dedicated to providing your beloved pet the best in veterinary care.
What You Can Expect at Your Specialist Appointment
Contact us to book a specialist appointment once you've been referred to our hospital by your regular veterinarian.
We believe both you and your pet will have a more pleasant process if you know what to expect during your first appointment.
Arrive & Settle In
We recommend you arrive about 10 minutes early, allowing time to fill out our New Patient Form. You can also save time by completing the New Patient Form online in advance of your appointment.
Meet Our Specialty Team
One of our board-certified specialists will sit with you to discuss your pet's medical history and review their issues. You'll be able to ask any questions you have, and we'll provide you with the answers.
Assessment, Diagnosis & Treatment
After a thorough assessment, we will provide a diagnosis and discuss treatment options. Your veterinary specialist will work with you to develop a plan for treating your pet. We'll also contact your family veterinarian with a written report covering the details of the appointment and your pet's treatment plan.
Our Philosophy of Pet Care
As an extension of your primary care veterinarian, we're here for you and your pet when speciality medical care is needed. We are proud to provide pet-owners and veterinarians in Charlotte with advanced medical services and specialty procedures that usually aren't available in family practice.
Working with your primary care veterinarian, our network of specialists will provide the best treatment plan for your pet.
Payment & Financing
At Carolina Veterinary Specialists, we have multiple options for payment and financing. We'll help you navigate these options so you can focus on getting your pet the medical care they require.
- What options for payment do I have?
- How can I take advantage of a payment plan?
- Will I be told in advance how much treatment will cost?
Before all treatment, we provide good-faith estimates of the service costs. However, sometimes unforeseen circumstances arise and can change the final bill.
We always review the written estimate with you leave the clinic. A deposit based on the estimate is required prior to proceeding with further treatment.
- What are the costs for a specialty appointment?
Financially, you are responsible for first exam cost and any diagnostic work or treatment that you agree to. Payment is due at the time the service is provided.
For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment in full due when your pet is discharged.
- What about emergency visits?
All emergency examinations require a deposit. Once our team examines your pet, we'll provide an estimate for your pet's treatment plan.
All additional diagnostics, hospitalization and surgery requires a deposit upfront. Payment will be due in full once your pet has been discharged.
- Can I use my pet insurance?
Yes. We’ll be happy to help fill out pet insurance forms for your pet’s visit.